ieSupportManager : Help Desk - Support Desk Software System
ieSupportManager 1.60
Quick Description: (Read All)
Desktop and web based Helpdesk software suitable for internal and external support

Primary Download - Size: 15.54 MB
File Ping Time (less is better): 486 ms

Secondary Download - Size: 15.54 MB
File Ping Time (less is better): 1532 ms  

Category: Business (Rank: 594 / 1,823): Helpdesk & Remote PC (Rank: 13 / 33)
Downloads: 1102 This Week (Rank: 5,424 / 15,688) / 10617 Total (Rank: 2,115 / 15,688)
Developer: ieComputerSystems Ltd
Software Home Page:
License Type: Demo ($630.00)
Language: English,German,Spanish
Most Recent File Validation (?): Tue, August 22nd, 2006 9:42 PM CST
OS: WinNT 4.x ,WinXP,Windows2000 - Install and Uninstall.
System Requirements: IBM compatible PC, 128MB Ram, 32MB Hard Disk space

Full Description:
ieSupportManager is a fully featured desktop and web based helpdesk system. Features include a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager allows users to add to and search its knowledgebase and prioritise, sort and filter issues to suit their own preferred view. It also allows the user to identify unusual issues track trends and provides a comprehensive suite of reports. Easy to install and simple to use for both support staff and end users alike the system is also very competitively priced and comes with full context sensitive Help. ieSupportManager uses the latest web based and desktop technology to enable you to have complete control over the support process without the complications and costs associated with other more expensive solutions. Also backed up by ieComputerSystems expertise in helpdesk development, ieSupportManager is not just a take it or leave it solution but can be built upon to create an integrating bespoke solution to fit any organisations specific helpdesk requirements.

Keywords: helpdesk, help-desk, help, desk, support, knowledgebase, knowledge, software, evaluation, solutions, technical, customer, multi-lingual, multilingual, mapi, spanish, clipper, powerbuilder, ireland, dublin

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Rank Title - Business : Helpdesk & Remote PC
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