iTrack Enterprise : Helpdesk software for Windows and the web.
iTrack Enterprise 2.1F
Quick Description: (Read All)
Helpdesk software for Windows and the web.

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Category: Business (Rank: 506 / 1,823): Helpdesk & Remote PC (Rank: 11 / 33)
Downloads: 1233 This Week (Rank: 4,634 / 15,688) / 2627 Total (Rank: 11,417 / 15,688)
Developer: Softopia Development, Inc.
Software Home Page:
License Type: Shareware ($199.00)
Language: English
Most Recent File Validation (?): Mon, February 4th, 2008 10:33 PM CST
OS: Win95,Win98,WinNT 3.x,WinNT 4.x,Windows2000 - Install and Uninstall.
System Requirements: MS Access 97

Full Description:
iTrack Enterprise is a database for tracking, reporting, and analyzing internal user or external customer support incidents. With iTrack you can record support and maintenance incidents, categorize and prioritize them, sort or filter by any criteria, print reports, and notify staff and customers by email. Using the web interface, users can submit queries from their web browser. The web interface will run on any web server hosting Perl. iTrack Enterprise is designed for organizations that support external customers or develop their own products. It includes bug tracking, license management, contact management, and release notes generation. iTrack is fully multi-user and supports any NOS supported by Windows. Security is available through username and password login.

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iTrack Enterprise - Helpdesk software for Windows and the web.

Keywords: helpdesk, customer, service, tracking, problem, computer, resolution, software, support, relationship

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