ProvideSupport: Live Chat for Website 4.2.6
Quick Description: (Read All)
Live help chat and website monitoring solution for online customer support.
File Ping Time (less is better): Could not ping file.
Category: Business (Rank: 1,610 / 1,823)
: Helpdesk & Remote PC (Rank: 28 / 33)
0 This Week (Rank: 14,131 / 15,688)
/ 141 Total (Rank: 14,751 / 15,688)
Developer: Provide Support, LLC
Software Home Page: http://www.providesupport.com
Most Recent File Validation
(?): Tue, February 5th, 2008 5:15 AM CST
OS: Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003 - Install and Uninstall.
System Requirements: none
Screenshot: (Source: download.providesupport.com - Ping: 94 ms - Size: 37 Kb (?)
ProvideSupport is an online service that allows you to chat with your website visitors, enabling you to give instant online customer support and proactively sell your product. This web-hosted system means you don't have to worry about server capacity, bandwidth usage, system upgrades and other issues. An optional browser-based operator console allows you to monitor your website for chat requests 24/7 from any location, from any system connected to the Internet. The system supports 128-bit SSL encryption and features visitor monitoring with geographic location identification, IP address, referrer, visited pages, and more. You can proactively invite your visitors to chat, push pages, transfer calls to other operators, use canned answers, save chat sessions logs, assign operators to multiple departments, set up sound and/or visual alerts on different events, see "party is typing" notification. Very easy to set up - just paste a small HTML snippet into your web page source code. Web-based or Win32 operator client. No plug-ins or software installation required on customer's side. Fully customizable chat window to fit your website design. Large gallery of chat button images and chat invitations. Fully functional 10-day free trial.
live, chat, software, support, help, assistance, livechat, livehelp, livesupport, helpdesk, desk, customer, service, visitor, monitoring, website, site, push, pages
||Title - Business : Helpdesk & Remote PC
($30) - Monitors a remote computer by streaming video to a viewer on your computer.
||AccessAble Help Desk Pro Edition
($499) - Now more easily access help desk data using the Windows app or Web Application
($199.00) - Easily record, update and report on support issues and PC/Software Inventory!
||Advanced DBF Repair
($149.95) - Advanced DBF Repair is a powerful tool to repair corrupt DBF files.
||LBE Desktop Helpdesk
($900) - Easy to use helpdesk software - sensibly priced to suit all business sizes