VersaSRS HelpDesk : FREE 100% Browser Based Help Desk System
VersaSRS HelpDesk 3.3.0
Quick Description: (Read All)
FREE advanced, powerful and feature rich 100% browser based Help Desk

Primary Download - Size: 6.99 MB
File Ping Time (less is better): 1307 ms

Secondary Download - Size: 6.99 MB
File Ping Time (less is better): 1321 ms  

Category: Business (Rank: 1,407 / 1,823): Helpdesk & Remote PC (Rank: 22 / 33)
Downloads: 1 This Week (Rank: 12,841 / 15,688) / 318 Total (Rank: 12,627 / 15,688)
Developer: VersaDev
Software Home Page:
License Type: Freeware ($0.00)
Language: English
Most Recent File Validation (?): Tue, February 5th, 2008 4:48 AM CST
OS: WinXP,Windows2000,Windows2003 - Install and Uninstall.
System Requirements: MS Win 2000/XP/2003 Server, IIS, .Net 1.1, MS SQL Server 2000 or Free MSDE

Full Description:
versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help Desk Key Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more...

Screenshot: (Source: - Ping: 1413 ms - Size: 330 Kb (?)
VersaSRS HelpDesk - FREE 100% Browser Based Help Desk System

Keywords: help, desk, service, request, incident, issue, based, browser, call, centre, contact, tracking, self, support, case, management

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