Queuing Model Excel : Optimize service staff to minimize costs.
Queuing Model Excel 2.0
Quick Description: (Read All)
Calculate the number of service staff to minimize service and waiting costs.

Primary Download - Size: 193 KB
File Ping Time (less is better): 389 ms

Secondary Download - Size: 155 KB
File Ping Time (less is better): 415 ms  

Full Description:
The Queuing Model will calculate the optimum number of customer service points (staff) to minimize costs for your business. It considers the average arrival rate of customers, the average customer service rate, the cost to the business of customer waiting time (customer dissatisfaction), and the cost to operate customer service points. Queuing models are used extensively in call centers, toll booth operations and situations where a there is a queue for service including, counter staff, service staff, call response staff or maintenance staff. They can be applied in any business providing a customer service function. The model will calculate the optimum number of service points and allow you to test alternatives by manually inputting service point numbers. Additional results include the average number of customers waiting in the queue, their average waiting time, and service point (staff) utilization. The Total Cost Chart plots total cost verses number of service points to display the impact of changes in service point numbers.

Screenshot: (Source: - Ping: 410 ms - Size: 77 Kb (?)
Queuing Model Excel - Optimize service staff to minimize costs.

Keywords: queue, queuing, model, customer, staff, service, line, points, utilization, flow, maximize, minimize, costs, software, business, profit, optimize, excel, bizpep

Most Popular
Rank Title - Business : Math & Scientific Tools
Most Popular pSogol ($25) - Math Asst., Calculator, and Hypertext Notepad for Engineers using Pocket PC 2003
2 AMSES Frame2D ($635) - Non-linear analysis and design according to Eurocode 2 and Eurocode 3
3 Geometry ($7.99) - Calculate geometry figures as spheres, triangles, cones, trapezoids.
4 EldoS AnyCalc ($19.95) - Calculator that changes its appearance. Financial, scientific, ... 12 layouts!
5 Rimu PCB ($72.50) - Rimu PCB is an easy to use, cost effective, electronic PCB layout application.
Most Popular
Editor's Choice
Category Listing

Other Stuff
Submit Software
Contact Us
Terms of Use
Other Sites

Copyright 2011 by